{"id":4823,"date":"2023-06-13T15:33:51","date_gmt":"2023-06-13T12:33:51","guid":{"rendered":"http:\/\/collerock.gr\/?page_id=4823"},"modified":"2026-10-21T13:21:03","modified_gmt":"2026-10-21T10:21:03","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/collerock.gr\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<section class=\"collerock-terms\">\n<h1>Terms and Conditions<\/h1>\n<p>These terms apply to collerock.gr, the online store operated by Gigaparts. Before placing an order, read the product information, the final purchase summary and the terms below.<\/p>\n<h2>1. Business details<\/h2>\n<p>Anastasios Gogoulos \u2013 Gigaparts<br \/>Registered address: 2 Averof Street, Ilion, 13123, Greece<br \/>VAT number: 102961958 \u00b7 Tax office: Agioi Anargyroi<br \/>GEMI business registration number: 155801001000<br \/>Email: <a href=\"mailto:info@gigaparts.gr\">info@gigaparts.gr<\/a><br \/>Telephone: <a href=\"tel:+302105012229\">+30 2105012229<\/a><\/p>\n<h2>2. Products and fitment<\/h2>\n<p>Descriptions and photographs present the manufacturer&#8217;s product versions. For manifolds, turbo supports, valves and replacement parts, select the version matching your vehicle and engine. If you are unsure about fitment, contact us before ordering.<\/p>\n<h2>3. Prices and VAT<\/h2>\n<p>Prices are in euros. Catalogue prices exclude VAT, as indicated beside the price. Applicable VAT and the final amount payable are shown in the cart and order summary before submission. Prices may change; the information for the particular order applies. If there is an obvious pricing error, we will contact you to correct or cancel the order and refund any amount paid.<\/p>\n<h2>4. Availability and orders<\/h2>\n<p>An item marked as available on order does not mean immediate physical stock. We confirm availability and dispatch time. If a shortage arises, we will inform you within two working days. You must provide accurate contact, billing and delivery details when ordering.<\/p>\n<h2>5. Payment<\/h2>\n<p>The available payment method is bank transfer, using the details and instructions supplied during checkout. Contact customer service if you need further information.<\/p>\n<h2>6. Shipping and delivery<\/h2>\n<p><strong>Shipping is free throughout Greece, with no minimum order value.<\/strong> Delivery time depends on availability of the selected version and is confirmed for your order. For destinations outside Greece, contact us to agree shipping costs and delivery time before purchase. We will inform you of any delay. Your statutory rights in the event of non-delivery remain unaffected.<\/p>\n<h2>7. Cancellation<\/h2>\n<p>To cancel before dispatch, contact us promptly by email or telephone and quote your order number. Once goods have been dispatched, stopping the shipment may no longer be possible. This does not remove any applicable right of withdrawal or other statutory rights.<\/p>\n<h2>8. Consumer withdrawal and returns<\/h2>\n<p>For distance purchases by consumers, a 14-day right of withdrawal from receipt applies where provided by law. Send a clear withdrawal statement to info@gigaparts.gr, including your details and order reference. Return the goods within 14 days of notifying us, together with their accessories. The customer bears the direct return cost unless the goods are defective or otherwise agreed. Any diminished value caused by handling beyond what is necessary to inspect the goods may be taken into account in accordance with law.<\/p>\n<p>Refunds are made within the statutory period, using the same payment method unless otherwise agreed. A refund may be withheld until we receive the goods or evidence that they have been sent back. For business purchases, contact us about the return terms applicable to your transaction.<\/p>\n<h2>9. Defects and guarantees<\/h2>\n<p>If goods are defective or do not conform to the contract, contact us. Consumers retain their statutory rights to repair, replacement, a price reduction or a refund, as applicable. Manufacturer commercial warranties are additional and do not restrict statutory protection. For Collerock manifolds, the manufacturer specifies a 24-month commercial warranty and 12 months for kit accessories, subject to its corresponding terms.<\/p>\n<h2>10. Content and personal data<\/h2>\n<p>Trademarks, images and content belong to the business or their respective rights holders. Unauthorized use is prohibited. Personal data processing is described in the store Privacy Policy.<\/p>\n<h2>11. Applicable law<\/h2>\n<p>Greek law applies without prejudice to mandatory consumer protection provisions. Nothing in these terms excludes or restricts rights that cannot legally be excluded.<\/p>\n<\/section>\n<section class=\"cr-online-withdrawal\">\n<h2>Online withdrawal<\/h2>\n<p>You can submit a declaration through <a href=\"https:\/\/collerock.gr\/en\/withdrawal-request\/\">Withdraw from contract here<\/a> without creating an account. Follow the order verification and declaration confirmation steps. An acknowledgement containing your declaration and submission time is sent by email. Recording the request does not trigger an automatic refund or restrict the other methods of exercising the right described above.<\/p>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions These terms apply to collerock.gr, the online store operated by Gigaparts. Before placing an order, read the product information, the final purchase summary and the terms below. 1. Business details Anastasios Gogoulos \u2013 GigapartsRegistered address: 2 Averof Street, Ilion, 13123, GreeceVAT number: 102961958 \u00b7 Tax office: Agioi AnargyroiGEMI business registration number: 155801001000Email: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4823","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/collerock.gr\/en\/wp-json\/wp\/v2\/pages\/4823","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/collerock.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/collerock.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/collerock.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/collerock.gr\/en\/wp-json\/wp\/v2\/comments?post=4823"}],"version-history":[{"count":3,"href":"https:\/\/collerock.gr\/en\/wp-json\/wp\/v2\/pages\/4823\/revisions"}],"predecessor-version":[{"id":5022,"href":"https:\/\/collerock.gr\/en\/wp-json\/wp\/v2\/pages\/4823\/revisions\/5022"}],"wp:attachment":[{"href":"https:\/\/collerock.gr\/en\/wp-json\/wp\/v2\/media?parent=4823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}